How would you address a situation where a Careem driver claims a rider left an unjustified negative review?

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Situational question

Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.

Here's a Hint

Consider both sides of the issue while focusing on Careem's policies, fair investigation procedures, and how to maintain positive relationships with both drivers and riders.