How would you handle a customer who consistently avoids or cancels scheduled meetings?

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Situational question

Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.

Here's a Hint

Focus on a multi-pronged approach: varied communication channels, understanding root causes, flexible scheduling options, and clear documentation of all attempts.