How would you identify and present upselling opportunities to enhance the customer's experience with additional Mastercard products/service?

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Problem Solving question

Problem Solving questions are designed to test your analytical abilities and how you approach complex tasks. Demonstrate your logical thinking and creativity in crafting solutions to challenging issues.

Here's a Hint

Consider customer segmentation, data-driven insights about usage patterns, and value-oriented approach that emphasizes benefits rather than just features.