Very hard Difficulty
Very-hard questions are the ultimate test of your expertise and preparation. They demand not just knowledge, but creativity and strategic thinking, often addressing unique or highly technical aspects of your field.
Situational question
Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.
Here's a Hint
Consider both empathy and firmness in your approach, demonstrating how you can maintain customer satisfaction while still upholding company policies and factual accuracy.
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