Question
Back to all questions

Let's say a Curb customer claims their driver ignored GPS directions and drove a longer route. How would you investigate and respond?

Tags

Data Analyst
Marketer
General
Situational

Consider both data analysis (GPS tracking, route comparison) and the human elements of driver and customer communication in your approach.

Companies Asking this quesiton.

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Situational question

Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.

Leaderboard for Handling route complaint investigations at Curb?”