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How would you handle a Cerner customer who is wrong but refuses to listen to reason?

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Data Analyst
Marketer
General
Problem Solving

Focus on empathy, de-escalation techniques, and finding a balanced approach that respects the customer while still guiding them to the correct understanding of Cerner's healthcare IT systems.

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Problem Solving question

Problem Solving questions are designed to test your analytical abilities and how you approach complex tasks. Demonstrate your logical thinking and creativity in crafting solutions to challenging issues.

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