Question

Zendesk

Private

Explore Zendesk careers in customer experience and support software. Join the team building ticketing, live chat, and CX platforms for 100,000+ businesses worldwide.

Industry

Customer Service Software

Year founded

2007

Employees

6,000

About

Zendesk develops cloud-based customer service and engagement software used by over 100,000 organizations worldwide.

The company's platform includes ticketing systems, live chat, knowledge bases, and analytics tools that help businesses manage customer support.

Founded in Copenhagen and later moved to San Francisco, Zendesk serves companies ranging from startups to Fortune 500 enterprises.

The company went private in 2022 after being acquired by a consortium of private equity firms for $13.9 billion.

Headquarters
San Francisco, California, United States
Key leadership
Tom Eggemeier (CEO)

Notable highlights

  • Serves over 100,000 customers in 160+ countries
  • Acquired by private equity consortium for $13.9 billion in 2022
  • Platform processes billions of customer interactions annually
  • Strong presence in small to mid-market customer service solutions

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