Zendesk

Portfolio Success Manager I

Zendesk

The Portfolio Success Manager will serve as the primary post-sale contact for a diverse cohort of customers to drive product adoption and ensure maximum value. They will also identify account expansion opportunities and collaborate cross-functionally to resolve escalations and maintain high customer satisfaction.

Customer Success Manager

Zendesk

The Customer Success Manager serves as the primary post-sale contact, driving product adoption and delivering strategic value to a diverse cohort of clients. They facilitate scaled engagements, manage renewals, and collaborate cross-functionally to ensure a successful customer journey.

AI Partner Success & Enablement Manager

Zendesk

The AI Partner Success & Enablement Manager will lead partner onboarding, training, certification, and ongoing support while architecting and scaling global enablement programs. They will also serve as a Subject Matter Expert for partner-facing AI product inquiries and manage the planning and execution of partner enablement initiatives.

Senior Corporate Account Executive (Greater China Region)

Zendesk

The Senior Corporate Account Executive will drive revenue growth by acquiring new customers and developing strategies for account expansion. They will manage customer relationships to ensure satisfaction and retention while identifying opportunities for cross-selling products and services.

Senior Sales Product Specialist

Zendesk

The Senior Sales Product Specialist will serve as an expert on Employee Service solutions, assisting the sales team in positioning use cases and managing the sales cycle. They will also develop ROI analyses and collaborate with product development to customize solutions based on customer feedback.

Senior Software Engineer - Data

Zendesk

Design, build, and maintain data quality systems and pipelines while collaborating cross-functionally. Own the reliability, scalability, and performance of ingestion systems deployed on AWS.

Senior Partner Sales Executive

Zendesk

The Senior Partner Sales Executive is responsible for recruiting new partnerships and driving business performance through collaboration with sales teams. They will also serve as a liaison between existing partners and the sales team to develop market initiatives that drive revenue.

Senior Product Manager

Zendesk

As a Senior Product Manager, you will define and own the product roadmap for Change Management within the Zendesk platform. You will collaborate with engineers, product designers, and marketers to drive impactful projects that meet customer needs.